Customer experience consultants
Exceptional customer experiences drive business success in competitive markets. Our CX consultants help organizations design, implement, and optimize customer journeys that create meaningful connections and lasting loyalty. We transform how your customers interact with your brand across all touchpoints, ensuring each engagement reinforces your value proposition and meets evolving expectations.
We specialize in:
- CX strategy development: Creating comprehensive roadmaps aligned with your business objectives and customer needs.
- Journey mapping: Visualizing customer interactions to identify pain points and opportunities for improvement.
- Voice of customer programs: Implementing effective feedback mechanisms to capture and act on customer insights.
- Digital experience optimization: Enhancing online touchpoints to deliver seamless, personalized interactions.
- CX measurement frameworks: Developing KPIs and analytics approaches to track experience improvements.
- Change management: Guiding organizational transformation to foster customer-centric culture.
Our consultants blend strategic vision with practical implementation expertise, helping you prioritize investments that deliver maximum impact. By applying proven methodologies and industry best practices, we help you build distinctive customer experiences that drive satisfaction, loyalty, and ultimately, business growth. We partner with your teams to develop sustainable CX capabilities that continuously adapt to evolving customer needs and expectations.
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Powering excellence, across every industry.
We support our clients with
IT- and business consultants
Get highly specialized IT and business consultants with deep technical and professional knowledge. We offer flexible solutions for both individual consultants and complete teams.
Try and hire
With our try-and-hire services, you can make sure that the person is the right fit for you, the team involved and the job itself before making any commitments.
Nearshoring
We'll match you with skilled professionals who offer competitive rates, speak English fluently, and have experience with international clients.
Permanent recruitment
We offer permanent recruitment of IT specialists and managers, giving you access to top candidates outside traditional search channels.
Why partner with us?
We deliver the most skilled IT- and business professionals to highly regulated industries and classified organizations across Europe. With 17 years in the market and a global approach, we ensure you reliability and long-term stability.
Nordic excellence, global reach
We combine local expertise with global reach through our offices across Europe. With a carefully curated network of 15,000+ experts and over 15 years of experience, we deliver premium solutions wherever you need them.
Request to results in 48 hours
We tap into exclusive talent networks beyond traditional search channels to find your perfect match fast. Our carefully vetted experts are ready to deliver value from day one, ensuring immediate impact on your business.
Beyond consulting
We're more than a service provider - we're your strategic partner for critical talent solutions. Our success is measured by your success, building lasting partnerships focused on long-term value creation.
Certified industry experts
Our consultants meet the highest standards in governance, risk, and compliance requirements for regulated industries. We deliver pre-vetted experts who excel in the most demanding environments.
Providing experts across every industry
Life science & Pharma
We connect you with top talent, ensuring sustainable results and a stronger business. From expert IT consultants to permanent hires, we offer flexible solutions tailored to your unique needs.
17+
years experience in the IT- and business consulting industry
50+
dedicated employees
500+
consultants on assignments
15.000+
pre-screened consultants
15 000+ qualified experts in our network
With our Europe-wide network of top-tier IT and business professionals, we bring together over 15,000 highly qualified experts, each equipped with deep industry knowledge and specialized skills. Whether you need cutting-edge technology solutions, strategic business consulting, or project execution support, our professionals are ready to deliver exceptional results.
Contact Right People Group now for a CX consultant – you get:
- An expert CX consultant who can work remotely or onsite with you
- Thorough selection of the best CX consultants to fit your project
- Attractive rates for our skilled CX consultants
- Free offer within 4 hours
Customer Experience Consulting Services From Right People Group
Our customer experience (CX) consultants have the expertise, market insights, and customer experience strategies to identify pain points and fulfill the customer needs of any company, regardless of its industry or size.
Need to hire a CX expert? Contact us today.
How Right People Group can help
Our CX consultants have helped numerous organizations deliver outstanding customer experiences through:
- Building the digital and traditional customer journey
- Analyzing and defining the customers’ needs and expectations in today’s world and suggesting how to effectively address them
- Assisting with de-escalation and offering solutions to issues that arise
- Generating innovative ideas and translating them into actionable insights
- Conducting research using professional tools and techniques
- Designing a customer value proposition
- Implement digital transformation throughout the CX process
If you need help with CX transformation within your company, we have many CX consultants ready to work onsite or remotely for your business right away. With over 20,000 (and growing) IT and business experts in our network, we can identify the ideal CX expert for your needs, fast. Contact us to get started.
Why hire customer experience consultants?
Both B2C and B2B companies are becoming increasingly customer-centric, making the customer experience a vital part of their business. An improved customer experience boosts customer engagement and retention, resulting in higher customer lifetime value (CLTV) and customer loyalty. But it is more challenging to create a customer experience strategy and deliver customer satisfaction than it sounds. This is why teams may consider working with dedicated customer experience experts.
A customer experience (CX) consultant helps companies build effective and positive interactions with customers. A good CX consultant ensures customers’ experience matches their expectations, while still taking company needs and goals into account. As such, your business can benefit from our CX consultant’s assistance in all customer experience-related areas.
If you are looking to hire a CX consultant, we can place one of our highly skilled contractors in your company as soon as needed—in either an onsite or remote position. Our CX consultants are experts at designing a satisfying and successful experience for your customers, on both traditional and digital platforms. In addition, our specialists are skilled communicators who will share their incredibly valuable knowledge with your employees as well as draft a long-term plan for sustainable success.
Free offer for a CX consultant delivered onsite or remotely
For over 15 years, Right People Group has successfully delivered thousands of specialists to organizations across a wide range of industries. We deliver IT and business consultants to companies in the UK, Europe, and the US, either onsite or remotely. Each expert in our network is rigorously pre-screened, and we only collaborate with those with a track record of successful delivery at competitive prices.
Ready to make CX consulting work for you? Our CX professionals combine years of industry experience to serve enterprises of all sizes.
Just let us know what you need, and we will get back to you right away with a free offer.
15 000+ qualified experts in our network
With our Europe-wide network of top-tier IT and business professionals, we bring together over 15,000 highly qualified experts, each equipped with deep industry knowledge and specialized skills. Whether you need cutting-edge technology solutions, strategic business consulting, or project execution support, our professionals are ready to deliver exceptional results.
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