When critical IT issues arise, every second counts. Our incident managers are the calm in the storm, expertly coordinating response efforts to minimize downtime and business impact. With structured methodologies and clear communication protocols, they transform potentially chaotic situations into managed, systematic resolution processes.
We specialize in:
Our incident managers leverage both technical acumen and leadership capabilities to navigate complex IT emergencies. They prioritize critical systems, make decisive recommendations, and maintain comprehensive documentation throughout the incident lifecycle. By implementing structured escalation paths and post-incident reviews, they help transform disruptive events into opportunities for strengthening your organization's resilience and operational integrity.
Let us know what you are looking for and receive CVs of 2-3 independent contractors with skills that match your needs.
We offer expert consultants and fully integrated teams with deep technical and business expertise, carefully selected to match your unique needs.
We recruit the most sought-after roles within IT and business, giving you access to highly specialized candidates you wouldn't find in traditional search channels.
We provide access to top expertise from Eastern Europe with competitive rates, fluent English skills, and extensive experience with global clients.
We provide access to top young IT professionals through our try-and-hire services, bringing the right combination of skills and creativity to your team.
We deliver the right expertise quickly, accurately and without obligation. With 17 years in the market and a global approach, we ensure you reliability and long-term stability.
With more than 17 years of experience, multiple European offices, and a carefully curated network of over 15,000 experts, we provide premium solutions wherever you need them.
We go beyond traditional search channels to quickly find skilled experts that perfectly match your need, ensuring an immediate impact on your business.
We are invested in our client's success and build lasting relationships focused on long-term value creation.
Our consultants meet the highest standards in governance, risk, and compliance requirements for regulated industries.
17+
years of experience
50+
dedicated employees
500+
consultants on assignments
15.000+
pre-screened consultants
With our Europe-wide network of top-tier IT and business professionals, we bring together over 15,000 highly qualified experts, each equipped with deep industry knowledge and specialized skills. Whether you need cutting-edge technology solutions, strategic business consulting, or project execution support, our professionals are ready to deliver exceptional results.
In today's fast-paced digital landscape, operational disruptions are not a matter of if, but when. The ability to manage and resolve IT incidents swiftly and effectively is no longer just an IT function—it's a core business capability. Effective incident management protects revenue, preserves customer trust, and maintains brand reputation. This is why the decision to hire an incident manager or engage with IT incident management services is one of the most critical investments a technology-driven organization can make.
An elite incident manager, sometimes referred to as an incident commander, orchestrates the entire response process, ensuring a calm, controlled, and efficient return to normal operations. Their role transcends technical fixes; it involves communication, coordination, and strategic decision-making under pressure. Securing this talent is a key step toward building organizational resilience.
The responsibilities of an incident management specialist go far beyond a simple break-fix mentality. They are leaders, communicators, and process engineers who drive continuous improvement. Understanding the full scope of their duties is essential for successful incident management recruitment.
When you need to find an incident manager, you have several avenues to explore. The right choice depends on your organization's immediate needs, long-term strategy, and internal resources. Whether you choose to recruit an incident manager for a permanent role or hire a contract incident manager for a specific project, the goal is to acquire specialized expertise efficiently.
A full-time incident manager can become a deep-seated part of your organization's culture, driving long-term process maturity. The incident management talent acquisition process for a permanent role involves a thorough search for a candidate with the right blend of technical acumen, leadership skills, and cultural fit. This path is ideal for companies looking to build a sustainable, in-house incident management function from the ground up. Working with experienced incident manager recruiters can streamline this process, connecting you with candidates who are not actively on the market.
For many organizations, the flexibility and speed of a contract-based solution are more advantageous. Engaging an incident manager contractor provides immediate access to seasoned expertise without the long-term overhead of a permanent hire. This model is perfect for:
Incident management consulting extends this flexibility further. A seasoned incident management consultant can provide high-level strategic guidance, audit your current processes, train your teams, and implement best-practice frameworks. This approach delivers targeted value and knowledge transfer, empowering your own teams for long-term success.
Navigating the market for top-tier incident management professionals can be challenging. The most effective leaders in this field are often in high demand and may not be actively seeking new roles. This is where partnering with an incident management staffing specialist or an incident management agency provides a distinct advantage.
A dedicated partner, like an incident management headhunter, maintains a curated network of pre-vetted, highly skilled professionals. They understand the nuances of the role and can quickly identify individuals with the precise experience your situation requires. This approach dramatically shortens the hiring cycle, allowing you to bring in an expert—whether on-site or remote—in a matter of days, not months.
At Right People Group, we specialize in providing elite incident management services by connecting you with top-tier independent consultants and contractors. Our model is built for speed and precision, delivering the right expertise tailored to your unique needs. We handle the sourcing and vetting, presenting you with perfectly matched candidates quickly and without obligation. This allows you to focus on your core business while we secure the talent you need to protect it.
With our Europe-wide network of top-tier IT and business professionals, we bring together over 15,000 highly qualified experts, each equipped with deep industry knowledge and specialized skills. Whether you need cutting-edge technology solutions, strategic business consulting, or project execution support, our professionals are ready to deliver exceptional results.
Ulrik is always open to discuss your specific needs. He can quickly give you an accurate picture of the solution we can deliver to meet your needs.
Ulrik Calum - Managing Director
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