2nd level IT supporter
Tell us what you need
Let us know what you are looking for and receive CVs of 2-3 independent contractors with skills that match your needs.
Our pricing
Our service of helping you find the ideal consultant for your project is free of charge, with no obligations.
Right People Group only charges you if you hire one of the consultants we present.
Our prices are low for the quality we deliver. This is partly because our business model is efficient. It’s also because we always deliver the best solution in the market in terms of quality and price.
How we select your consultants
Here’s how we get you the right consultant.
Step 1 | Focus on goals We create anonymous job descriptions to attract applicants who are focused on project goals and objectives. |
Step 2 | Maximize reach We search through our network of segmented databases and referrals, and conduct searches on recruitment platforms and marketplaces. |
Step 3 | Selection We filter through potential candidates to find consultants with qualifications and experience that match your expectations. We also look for patterns that indicate high performance, such as long-term relationships and repeat projects. |
Step 4 | Screening We interview candidates to ensure that the candidate’s skills and personality will be the right fit for you. |
Step 5 | Delivery We handpick and deliver profiles of the best candidates. In case a consultant goes sick or doesn’t work out, we find a replacement right away. |
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We’ll email you projects that are relevant to your profile as soon as they become available.
Contact Right People Group now for 2nd level IT supporters – you get:
- Expert 2nd level IT supporter who can work remotely or onsite with you
- Thorough selection of the best 2nd level IT supporter to fit your project
- Attractive rates for our skilled 2nd level IT supporters
- Free offer within 4 hours
Level 2 – Advanced support
If you have organized your company’s IT support assistance into different levels, then 2nd level IT supporters will most likely be the ones handling more complex questions that are handed over from 1st level support. Second level IT supporters have more knowledge and experience dealing with advanced features and potential product failures and they are specialized in certain areas. After analyzing the problem they search for known solutions from previous cases and normally closes the ticket and reports back to the end user.
Experienced IT contrcators for your helpdesk
A qualified candidate for the position of a 2nd level IT supporter will have experience in technical troubleshooting and analysis methods. Furthermore, 2nd level IT supporters need to be strong in prioritizing individual cases according to what has been done and what can be done on level 2. Let us know about your requirements and we will deliver experienced 2nd level IT supporter consultants right away!