Logo Right People Group
Logo Right People Group

2nd level IT supporter

Get a perfectly matched consultant

Let us know what you are looking for and receive CVs of 2-3 independent contractors with skills that match your needs.

    Contact Right People Group now for 2nd level IT supporters – you get:

    • Expert 2nd level IT supporter who can work remotely or onsite with you
    • Thorough selection of the best 2nd level IT supporter to fit your project
    • Attractive rates for our skilled 2nd level IT supporters
    • Free offer within 4 hours

    Level 2 – Advanced support

    If you have organized your company’s IT support assistance into different levels, then 2nd level IT supporters will most likely be the ones handling more complex questions that are handed over from 1st level support. Second level IT supporters have more knowledge and experience dealing with advanced features and potential product failures and they are specialized in certain areas. After analyzing the problem they search for known solutions from previous cases and normally closes the ticket and reports back to the end user.

    Experienced IT contrcators for your helpdesk

    A qualified candidate for the position of a 2nd level IT supporter will have experience in technical troubleshooting and analysis methods. Furthermore, 2nd level IT supporters need to be strong in prioritizing individual cases according to what has been done and what can be done on level 2. Let us know about your requirements and we will deliver experienced 2nd level IT supporter consultants right away!

    Go to contact form

    Related roles

    Contact Henrik Arent

    Henrik is always open to discuss your specific needs. He can quickly give you an accurate picture of the solution we can deliver to meet your needs.

    Satisfied customers

    Zufriedene-Freiberufler-Kunden.webp

    “Our needs were very specific and we expected that they would be difficult to solve. Yet, shortly after we contacted Right People they delivered a top consultant at a fair price. It has worked perfectly.”

    Tue Ansvig, Head of Department, eBay

    Logo Right People Group
    Logo Right People Group