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IT service management and process optimization

IT service management and process optimization

We provide ITIL consultants that help you improve your IT service management, optimize processes, and align your IT operations with business goals to enhance efficiency and delivery.

ITIL consultants for optimized IT service management

Streamlined IT service management is crucial for organizations looking to enhance operational efficiency and meet business objectives. Our ITIL consultants bring structured approaches to your IT operations, helping you implement best practices and frameworks that align technology services with your strategic goals. Through expert guidance and proven methodologies, we transform your IT service delivery to be more responsive, cost-effective, and value-driven.

We specialize in:

  • Service strategy development: Creating tailored approaches that support business outcomes and maximize IT investments.
  • Service design implementation: Architecting efficient IT service solutions that meet quality standards and user expectations.
  • Service transition management: Ensuring seamless deployment of new or changed services with minimal disruption.
  • Operational excellence: Optimizing day-to-day service delivery and support through established processes and metrics.
  • Continuous improvement frameworks: Implementing systems for ongoing service enhancement and performance monitoring.
  • ITIL certification guidance: Supporting your teams through ITIL adoption and certification processes.

Our ITIL consultants bridge the gap between technical capabilities and business requirements, delivering measurable improvements in service quality, efficiency, and customer satisfaction. With expertise across all ITIL framework dimensions, we help you establish governance models that enhance accountability and create sustainable IT service management practices that evolve with your business needs and technological advancements.

Get a perfectly matched consultant

Let us know what you are looking for and receive CVs of 2-3 independent contractors with skills that match your needs.

    1000+ customers across Europe

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    Why partner with us?

    We deliver the most skilled IT- and business professionals to highly regulated industries and classified organizations across Europe. With 17 years in the market and a global approach, we ensure you reliability and long-term stability​.

    Nordic excellence, global reach

    We combine local expertise with global reach through our offices across Europe. With a carefully curated network of 15,000+ experts and over 15 years of experience, we deliver premium solutions wherever you need them.

    Request to results in 48 hours

    We tap into exclusive talent networks beyond traditional search channels to find your perfect match fast. Our carefully vetted experts are ready to deliver value from day one, ensuring immediate impact on your business.

    Beyond consulting

    We're more than a service provider - we're your strategic partner for critical talent solutions. Our success is measured by your success, building lasting partnerships focused on long-term value creation.

    Certified industry experts

    Our consultants meet the highest standards in governance, risk, and compliance requirements for regulated industries. We deliver pre-vetted experts who excel in the most demanding environments.

    Providing experts across every industry

    Utilities and energy

    Utilities and energy

    Public administration

    Public administration

    Life science & Pharma

    Life science & Pharma

    Healthcare

    Healthcare

    Finance & pension

    Finance & pension

    Aerospace & defense

    Aerospace & defense

    Banner

    We connect you with top talent, ensuring sustainable results and a stronger business. From expert IT consultants to permanent hires, we offer flexible solutions tailored to your unique needs.

    17+

    years experience in the IT- and business consulting industry

    50+

    dedicated employees

    500+

    consultants on assignments

    15.000+

    pre-screened consultants

    15 000+ qualified experts in our network

    With our Europe-wide network of top-tier IT and business professionals, we bring together over 15,000 highly qualified experts, each equipped with deep industry knowledge and specialized skills. Whether you need cutting-edge technology solutions, strategic business consulting, or project execution support, our professionals are ready to deliver exceptional results.

    Contact Right People Group now for an ITIL consultant – you get:

    • An expert ITIL consultant who can work remotely or onsite with you
    • Thorough selection of the best ITIL consultant to fit your project
    • Attractive rates for our skilled ITIL consultants
    • Free offer within 4 hours

    Professional ITIL consulting services from Right People Group

    Our ITIL Consultants at Right People Group are experienced professionals who provide ITIL consulting services to organizations of all sizes. They specialize in implementing ITIL best practices, which is a framework for managing IT services and ensuring that they are delivered efficiently and effectively.

    Our consultants are skilled in project management and work closely with clients to understand their business needs and create customized ITIL solutions that fit their unique requirements.

    If you are interested in hiring a freelance ITIL consultant, feel free to contact us today!

     

    How Right People Group Can Help 

    An ITIL consultant can bring experience and knowledge to many ITIL-based roles and projects. If you are looking for an ITIL consultant, we have many consultants in our network who can start within days—in either an onsite or remote capacity.

    Our ITIL consultants have helped many businesses to:

    • Conduct an ITIL assessment to identify gaps and opportunities for improvement in existing ITIL processes.
    • Help businesses on adopting ITIL framework by providing guidance on best practices and customized solutions.
    • Assist with the implementation of ITIL processes, including change service management, incident management, and problem management.
    • Develop strategies to minimize service disruption and ensure business continuity in the face of unexpected events.
    • Provide training and support to staff to help them understand and implement ITIL best practices.
    • Monitor and measure the effectiveness of ITIL processes and make recommendations for continuous improvement.
    • Collaborate with business leaders to align IT services with overall business objectives and drive strategic growth.

    When needed, we would be happy to provide an IT consultant with specific qualifications, experience, and/or industry-specific knowledge.

    What is ITIL?

    ITIL (Information Technology Infrastructure Library) is a widely adopted framework for IT service management. It provides a set of best practices and guidelines for the design, delivery, and support of IT services that meet the needs of customers and businesses. ITIL focuses on creating a positive customer experience through the use of service design and gap analysis, which involves identifying and addressing gaps between current service delivery and the desired level of service. By adopting ITIL, organizations can improve the quality of their IT services, increase efficiency, and align IT services with business objectives, resulting in improved customer satisfaction and overall success.

    Today, businesses are hiring freelance ITIL consultants for several reasons. One reason is that the demand for ITIL services has increased as businesses rely more heavily on technology to drive their operations. Freelance ITIL consultants offer a flexible and cost-effective solution for businesses that may not have the budget to hire full-time ITIL experts. Additionally, freelance consultants bring a wealth of experience and expertise, having worked with multiple organizations across various industries. This diverse experience allows them to quickly identify gaps in existing processes and recommend best practices that can be tailored to the specific needs of each client.

    If you’re looking for an ITIL consultant, simply let us know about your needs and we’ll quickly connect you with the best-suited consultant from our network. 

    Get a free offer for an ITIL consultant

    At Right People Group, we have a vast network of IT professionals who are experts in various ITIL-based projects or tasks. Our skilled ITIL consultants can help your company improve and develop both business and IT using the best practice today.

    Our consultants have a unique ability to share their knowledge with both IT and non-IT staff, empowering your regular staff with the skills and expertise to drive sustainable improvement and growth.

    We follow a no-cure, no-pay policy, so you can choose from our network of consultants without any initial fees. By working with us, you’ll gain access to top-quality ITIL consultants who can help take your business to the next level.

    15 000+ qualified experts in our network

    With our Europe-wide network of top-tier IT and business professionals, we bring together over 15,000 highly qualified experts, each equipped with deep industry knowledge and specialized skills. Whether you need cutting-edge technology solutions, strategic business consulting, or project execution support, our professionals are ready to deliver exceptional results.

    We are here to help

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