• Engagement period: 4 months, starting 17 August
• Scope: Three roles forming part of a team of 5 FTE in total (outside the DevOps team)
• Work location: Flexible work arrangements are possible
• Citizenship: Norwegian citizenship is a plus, but not mandatory

General requirements (all roles):

• Solid experience with the ServiceNow platform
• Experience with ServiceNow on-prem (self-hosted instance)
• Experience with CRM in ServiceNow
• Relevant ServiceNow certification

Role 1  - Platform Architect (50%)
Experience: approx. 10 years, senior level

Responsibilities:

• Maintains a holistic understanding of technical architecture across the ServiceNow portfolio
• Defines and implements the environment cloning strategy
• Understands the ServiceNow platform roadmap and aligns demand/project solutions accordingly
• Provides OOB-aligned technical solutions
• Ensures each demand/project aligns to business goals from a technical perspective
• Ensures the project-specific architect understands the broader architecture to minimize conflicts between proposed solutions
• Provides technical guidance across workstream dependencies
• Provides feedback on technical escalations

Expected skills:

• Strong technical acumen of ServiceNow
• ServiceNow certifications in relevant areas
• Up to date with new capabilities
• Leads and updates the platform roadmap
• Risk/issue management

Role 2 - Project Manager (50%)
Experience: approx. 10 years, senior level

Responsibilities:

• Creates the project plan and manages the project team (including Product Owners and Platform Owners) against the plan through go-live, transition, and hypercare
• End-to-end planning and execution of their product area, including identifying resource needs
• Acts as primary escalation point to resolve obstacles; ensures the project is delivered on schedule and budget for business and Platform Owner stakeholders
• Coordinates with Product Owner and Platform Owners to ensure appropriate business representation across all activities
• Compiles and reports on project status to stakeholders

Expected skills:

• Operations/resourcing management
• Client expectations management
• Financial management
• Risk/issue management
• ServiceNow certified
• Industry delivery best practices
• Agile and Scrum experience

Role 3 - Developer (100%)
Experience: 5–8 years

Responsibilities:

• Completes build activities (configurations and development) based on approved stories
• Reviews development work/code and performs code quality checks
• Works with the project architect to identify whether any requirements are potentially cross-platform/may impact other modules
• Completes unit testing

Expected skills:

• Experience with JavaScript, Jelly, one or more Web Services, XML, HTML, and CSS
• SDLC/Agile delivery experience
• Broad experience with the overall ServiceNow platform
• Expertise in the specific ServiceNow area
• ServiceNow certified

Interested? Send your CV to rune.rasen@rightpeoplegroup.com