Role: Application Management Infor XA (MAPICS)
Scope: 100%
Start date: 2024-09-16 ASAP
End date: 2025-09-15 Good chance for extension
Location: Remote

Description:

Contractor will join the existing team to provide mainly project work and some production support for XA installations in APAC & EMEA regions along with other home grown applications in iSeries. XA (formerly known as MAPICS) is a third party application provided by Infor. XA is an iSeries application with a Citrix hosted client front end.
Company is providing Application Management Services including projects for a global manufacturing client. We need consultants with previous deep experience of XA deployments, preferably at the most recent version. The resource must be able to provide implementation and deployment support. Resolve issues related to setup and configuration of new environments etc.

In addition he/she must also have experience in application maintenance focusing on resolving incidents and problems as well as drive tickets to resolution between different teams. Company will provide 1st and 2nd level application monitoring and support for the user and the environment. When necessary, Company will engage the 3rd party for 3rd level support on behalf of the client.

The position responsibilities are as follows:

Interfaces directly with the client.
Provides day to day support for XA integration installation projects where we build new instances of applications, integrate with other applications and provides support to user community. This application utilizes the Powerlink and Link Manager components running on a Citrix platform.
Analyzes and resolves complex business problems related to XA application processing. Experience with and knowledge about the XA application is must.
Strong analytical and problem solving skills.
Interfaces with the 3rd Party Vendor when necessary to identify and correct application problems.
Installs 3rd Party provided PTF (application fixes), PCMs and full application upgrades.
Designs, prepares and executes unit and system tests to validate solutions.
Excellent team player that can handle pressure situations
Completes documentation for all application and data changes per account SICS audit requirements.
Requires written and verbal communication skills in English.

Competence requirements:

Knowledge in Infor XA ERP application is mandatory (see details below)
3 to 5 years of experience in AS400/iSeries application support
ILE and RPG/400, Query 400, CL, DB2/400, Source Entry Utility, Data File Utility, SQL Interactive, Application Development Toolkit (PDM), IBM Advanced Job Scheduler, FTP, Query Manager, SQL, Job Scheduler Spool Handler, Hawkeye, Implementer

Additional qualification:

Strong understanding of the ERP - Infor XA (previously called Mapics)
Should have excellent understanding of following Infor XA Module – CAS , EPDM/PDM, IM, MRP , PUR, PMC & PCC
Infor XA Powerlink knowledge
Infor XA Link Manager Knowledge
Infor XA System Link Experience
Infor XA Net link knowledge
Expertise in PCM upgrades and PTF installations
Domain Knowledge of Supply Chain Management
AS400/RPGLE/SQL knowledge
Experience in job schedulers available in AS400/iSeries system.
Excellent Communication Skills (Verbal & Written)

Business Process Knowledge:
Manufacturing, Planning, XA supporting business processes added advantage.

We are looking forward to receive a quote ASAP, but no later than, 2024-09-12

please forward your resume in word, statement of competence match, a hourly rate and availability date to Andreas at andreas.malm@rightpeoplegroup.com
Or apply directly at Onsiter.

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